Welcome to Feather & Forge! By accessing our website or booking a service with us, you agree to the following terms and conditions. Please read them carefully.
1. Appointment & Event Bookings
All private parties, pop-ups, and event bookings require a non-refundable deposit to reserve your date. If the event is canceled less than 7 days before the scheduled time, the deposit will be forfeited. Remaining balances (if applicable) are due at the time of service.
2. Jewelry Selection & Customization
Permanent jewelry is custom-fit and welded on-site. Event hosts will work with us ahead of time to curate a jewelry menu. Because each piece is personalized and applied permanently, all sales are final unless a defect is reported within our refund window.
3. Refund & Repair Policy
We offer refunds or replacements within 7 days of your appointment for product defects. After this window, all issues are considered to be from wear, misuse, or accidental damage.
We offer re-welds and repair services for a small fee.
4. Safety & Liability
Minors under 18 must have a parent or guardian present. We use professional-grade welding tools with strict safety protocols, but clients assume all risk. Feather & Forge is not liable for skin sensitivities, allergic reactions, or injuries resulting from improper care or removal.
5. Lost or Broken Jewelry
Feather & Forge is not responsible for jewelry that is lost, stretched, or broken due to normal wear, misuse, or accidents. We’re happy to help with repairs and reattachments for a small fee.
6. Jewelry Care
Your jewelry is durable, but not indestructible. Avoid tugging, harsh chemicals, and extreme heat. Clean gently with mild soap and water. See our Jewelry Care Instructions page for full details.
Website Terms of Use
User Rights & Responsibilities
Users may browse our website, view services, and make bookings. You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, reverse-engineer, or damage the site
- Reproduce or distribute content without permission
We reserve the right to suspend access to users who violate these terms.
Intellectual Property
All content on this site—including text, images, branding, and logos—is the property of Feather & Forge and protected under copyright and trademark laws. You may not use our content without written permission.
Disclaimer of Warranties
Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do our best to provide accurate, reliable information—but we make no guarantees of performance, accuracy, or availability.
Limitation of Liability
Feather & Forge shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, services, or products, including but not limited to loss of data, loss of profits, or personal injury.
Dispute Resolution
In the event of a dispute, we encourage users to contact us first to seek an informal resolution. If a resolution cannot be reached, any legal disputes will be handled through binding arbitration in accordance with Nebraska state law.
Indemnification
By using our website and services, you agree to indemnify and hold harmless Feather & Forge, its owners, and affiliates from any claims, damages, or legal fees arising from your misuse of our services or violation of these terms.
Governing Law
These terms are governed by and construed in accordance with the laws of the State of Nebraska, without regard to conflict of law principles.